Effective Date: This policy was last updated on 3/01/2008.
Hi-Tech Pharmaceuticals strives to maintain high standards for the protection of privacy over the Internet. The purpose of this statement is to explain to our visitors the type of information Hi-Tech obtains about visitors to our websites, how we gather it, how we use it, how long we retain it, and how visitors can restrict the use or disclosure of personally identifiable information.
Information we collect
The personal information Hi-Tech Pharmaceuticals obtains about individual visitors to our websites is information the visitor supplies voluntarily. This means that you can visit our websites without telling us who you are or revealing any information about yourself. To gauge the effectiveness of our websites, we do, through our Internet Service Provider, collect some generic information about our visitors.
The company which hosts our Web site has servers that automatically recognize a visitor's domain name (such as .com, .edu, etc.), the point of entry from which a visitor enters our site including web pages, which pages a visitor visits on our site, and how much time a visitor spends on each page. This information is not linked to any personally identifiable information about the visitor. We or our contractors use web "cookies" to track use of our site and to track what sites users came from, but do not collect personally identifiable information via these web”cookies.” We aggregate this information and use it to evaluate and improve our websites. We do not track user activity on sites outside of Hi-Tech’s Web site.
Hi-Tech’s Web site also uses what are known as session "cookies." A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We do not use persistent “cookies” on our site but do use session cookies. A session ID cookie expires when you close your browser. Web sites typically use session “cookies” to ensure that the customer’s information is recognized when you move from page to page within one site and that any information you have entered is remembered. On Hi-Tech’s site, if session “cookies” were not used then items placed in a shopping basket would disappear by the time you reach the checkout.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as to make purchases, may be limited We do not link this automatically-collected data to personally identifiable information.
Personally Identifiable Information
Hi-Tech Pharmaceuticals may collect personally identifiable information (such as name, email address, postal address) and/or third party personally identifiable information through this website. In some situations, such as when you order a product or service online Hi-Tech will collect billing information, such as your credit card number and billing address, and we may share this information with our third parties contractors (such as the company that processes your credit card, solely for the purpose of processing the transaction you have requested).
You may choose to provide individual information to Hi-Tech Pharmaceuticals in a number of ways through our Web site such as by:
- Ordering a product or service from us;
- Sending us email;
- Registering, in the future, to receive news or information about our products or services;
- Entering a contest.
When visitors supply information about themselves for a specific purpose, Hi-Tech Pharmaceuticals uses the information for that purpose (such as to provide the information the visitor has requested). We mask sensitive data, such as credit card data, on any internal reports we produce related to which products customers are buying and conduct a weekly purge of data files to ensure data is not kept longer than necessary to full a customer’s order.
When visitors use our websites to order products or services, or to request information about them, we may use the individual information as we would use the same information obtained offline - for example, to evaluate your service needs. If in the future as our site grows, we offer you the opportunity to register for a company newsletter or to request information on additional services you may find useful. You will always have the right to choose not to receive this information by not signing up for the information. And should you change your mind after signing up, you may have your information removed from any e-mail list by sending an e-mail to firstname.lastname@example.org.
We do not sell individual information obtained online about our visitors. And, we will not disclose the individual information provided to us online to anyone outside of Hi-Tech Pharmaceuticals’ or our contractors unless you specifically authorize it (by purchasing a product or service using a credit card, for example, you authorize us to provide information regarding the purchase to your credit card company), it is required by law, or disclosure is necessary to protect the safety of customers, employees or property.
Hi-Tech Pharmaceuticals may from time to time uses third party contractors to perform services such as website management, site design, site hosting and special promotions but does not use user information for other purposes beyond providing specific services on the Hi-Tech Web site.
Hi-Tech Pharmaceuticals does not send unsolicited "junk" email (spam). We may use email to communicate with our customers, to respond to visitors' emails, to confirm orders placed online, and to send information that a visitor has requested. If you receive an unwanted email from us, you can simply reply to ask not to receive future emails. Simply send an e-mail to email@example.com.
Currently, Hi-Tech Pharmaceuticals does not conduct e-mail campaigns from its Website. At any point in the future that this may occur, Hi-Tech Pharmaceuticals will provide an unsubscribe function in its e-mail campaigns in order for subscribers to opt out of further e-mail communications from us.
Hi-Tech Pharmaceuticals uses Secure Socket Layer technology with encryption for the transmission of sensitive data such as credit card information. . The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We have obtained SSL certificates from GeoTrust® which provides the ultimate online security and trust solution delivering both 256-bit encryption and the True Site™ trust mark providing third-party website identity validation.
Sites secured with GeoTrust's SSL certificates are utilizing the highest level of encryption or security possible. This means you can rest assured that communications (e.g. credit card numbers) between your browser and this site's web servers are as private and secure as reasonably possibly when the SSL session is activated. Again, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.
Hi-Tech’s Web site is hosted by a third party Internet Service Provider. If Hi-Tech learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using our Web site or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the sites, its products and services.
We may post a notice on our Web site if a security breach occurs. If this happens, you will need a web browser enabling you to view the applicable web site. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at firstname.lastname@example.org.
Compliance with laws
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our websites.
In the event Hi-Tech Pharmaceuticals goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified by the prominent notice on our Web site for 30 days of any such change in ownership or control of any personal information
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, and.or by means of a notice on our home page.